Privacy Policy

This Privacy Policy explains how Clippy ("we", "us") collects, uses, and protects your information when you use our AI video clipping service.

1. Information we collect

• Account data: email address and authentication details when you sign up.
• Content you upload: the videos and media you submit for processing.
• Usage data: how you interact with the Service, including credits used and features accessed.
• Payment data: handled by our payment provider; we do not store full card details.
• Technical data: IP address, browser type, and device information.

2. How we use your information

• To provide and operate the Service (process your videos, generate clips).
• To manage your account, credits, and subscription.
• To improve and secure the Service and prevent abuse.
• To communicate with you about your account and important updates.

3. Your uploaded content

We process your uploaded videos only to provide the Service to you. We do not sell your content. Generated clips and source files are stored so you can access them, and may be deleted after a retention period or at your request.

4. Sharing

We share data only with service providers who help us operate (e.g. hosting, authentication, payments, AI processing), under agreements that protect your data. We may disclose information where required by law.

5. Data retention

We keep account data while your account is active. Uploaded files and generated clips may be removed after a period of inactivity. You can request deletion of your account and associated data at any time.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to certain processing. To exercise these, contact us via the in-app Support page.

7. Cookies

We use essential cookies for authentication and to keep the Service working. We minimise non-essential tracking.

8. Security

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children

The Service is not directed at children under 13, and we do not knowingly collect their data.

10. Changes

We may update this policy. Material changes will be notified via the Service or email.

11. Contact

For privacy questions or requests, reach us through the in-app Support page.